Privacy Policy
Protecting your data isn't just a legal requirement—it's our commitment to building a safer campus ecosystem.
Data Protection
Committed to protecting your data under the Nigeria Data Protection Act (NDPA) 2023 and NDPR.
Secure Verification
Identity verification via Paystack with explicit consent for sensitive data like BVN.
Escrow Protection
Float-based escrow system ensures funds are only disbursed after verification or satisfaction.
User Rights
Full control over your data, including rights to access, rectification, and erasure.
1Introduction
Lodgr ("we", "our", or "us") is a campus-focused student housing and marketplace platform operated by Lodgr Housing Ltd, a company registered with the Corporate Affairs Commission (CAC) of Nigeria. We are committed to protecting the privacy and personal data of every user who interacts with our platform.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights as a data subject under the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023.
By using Lodgr — whether through our mobile application, website (lodgr.homes), or any related service — you acknowledge that you have read and understood this Privacy Policy. Where we collect sensitive personal data such as your Bank Verification Number (BVN), we will obtain your explicit, affirmative consent at the point of collection before any processing occurs.
2Who We Are
Lodgr Housing Ltd is the Data Controller responsible for your personal information under the NDPR and NDPA 2023. If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:
Email Address
privacy@lodgr.homesPhysical Address
Abeokuta, Ogun State, Nigeria
3Information We Collect
3.1 Information You Provide Directly
- Full name, email address, and phone number
- Profile photo (optional)
- Bank account details and KYC information
- Bank Verification Number (BVN) - with explicit consent
- Property listings and marketplace products
- In-app chat messages and communications
3.2 Information Collected Automatically
- Device information and OS details
- IP address and approximate location
- In-app usage data and analytics
- Push notification tokens
BVN and Escrow Management
4.2 BVN Verification Process
Identity verification is handled via a structured, step-by-step process before enabling wallet withdrawals. We present a clear consent screen before any sensitive data is collected.
4.3 Escrow and Wallet Management
Housing Payments
Funds are held for 3 calendar days. If no dispute is raised, funds are automatically disbursed to the landlord.
Marketplace Payments
Disbursement occurs only after the student explicitly confirms satisfaction via the in-app button.
5Legal Basis
We process data based on contractual necessity, explicit consent, and legal obligations under Nigerian law.
6Data Sharing
We share data only with essential partners like Paystack, Google, and cloud infrastructure providers.
7Retention
Financial records are kept for 7 years. Chat data is archived after 90 days and deleted after 12 months.
8Security
We use encryption, role-based access, and HTTPS. We notify users of breaches within 72 hours.
9Subject Rights
Rights of access, rectification, erasure, and withdrawal of consent are fully supported.
10Policy Updates
Material changes trigger notifications 14 days in advance and require explicit re-consent.
Your rights are protected.
For any privacy-related requests or questions about our data practices, our compliance team is ready to assist you.